Service 05 // Reputation & Conversion Systems

Turn trust into booked jobs.

Google reviews, fast response, and steady follow-up that help good leads choose you instead of the next name on the list.

What's included

  • Google review requests after finished jobs
  • A response plan for every review, good or bad
  • Fast first response to new leads, day or night
  • Estimate follow-up that runs without reminders
  • Reporting on reviews, response time, and booked work

The leads you already earn are the cheapest ones.

Before spending more on getting found, it's worth fixing what happens to the inquiries you already get. A quote that goes out three days late competes against one that went out the same afternoon.

Research on lead response puts the odds of qualifying a lead up to 100 times higher when the first reply lands within five minutes rather than thirty.

Google reviews are the deciding factor most of the time.

Recent reviews with real detail are what a homeowner reads before calling, and review volume and freshness are part of how Google decides who to show in the map pack.

So we make asking automatic and easy — a short request that goes out when the job is finished and the customer is happiest, not weeks later when you remember.

Follow-up shouldn't depend on your memory.

Most lost estimates aren't lost to price. They're lost to silence. A steady, polite sequence after the quote recovers work you already did the pricing for.

All of it is delivered digitally and runs in the background — Fieldline never makes or answers live phone calls on your behalf.

Questions

Reputation & Conversion Systems, answered.

How do you get customers to leave Google reviews?+
A short, timed request goes out right after the job is finished, with a direct link to your Google profile. Timing does most of the work.
Does Fieldline answer phone calls for us?+
No. Fieldline never makes or answers live phone calls. Everything we run for you is delivered digitally — follow-up, review requests, and reporting.
What do we do about a bad review?+
Respond calmly, publicly, and quickly, then keep earning new ones. A single bad review surrounded by recent good ones reads as normal; an old bad review sitting on top does not.
How fast should we respond to a new lead?+
Within five minutes if you can. The odds of qualifying a lead drop sharply after the first half hour, which is why the first reply shouldn't wait on someone getting off a roof.
Do reviews actually affect where we rank on Google?+
Yes. Review volume, recency, and your responses all feed local ranking, and they're read by AI tools when deciding who to recommend.

Want to see where you stand?

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